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SIA “ZorG”

Reg.No .: 50203252621

Address: Riga, Dammes Street 4-13, LV-1067


This Privacy Statement applies to all personal data you provide to us and to all personal data we collect about you that indicate how you use our website (using cookies).


Personal data is related to a live natural person who can be clearly identified by these data; in particular, Your Name, Address, Phone Number, Email Address, credit card or bank card number, information about special care. The identification may be based solely on information or in conjunction with other information held by the data controller or likely to be obtained.


We collect your data on our website, via email, and Mail.


a)       to provide the services and products you have purchased from us;

b)      to facilitate the purchase of third party services or products on our website.

c)       to contact you

d)      to send you newsletters. For this purpose, we collect the following data: name and contact information, detailed information about your previous search requests.

e)       to form custom offers to your liking.

f)       to communicate with you, to conduct a Customer Satisfaction Survey for analytical purposes, to improve quality, to develop services, to improve the speed of the website, to measure the success of our advertising campaigns or to adapt services to your needs.

g)      to support the achievement of administrative and legal objectives such as fraud prevention surveillance, safety and security objectives.

h)      to comply with the minimum rules laid down by applicable law.


We process your personal data for as long as necessary in accordance with the purposes set out in this Privacy Statement or within the time limit set by the relevant legislation.

We keep your personal data no longer than reasonably necessary: six years after the agreement with us has been concluded to comply with applicable data retention legislation.

We store internet search data for you for four days.

If judicial or disciplinary proceedings are initiated, personal data will be stored until the completion of the proceedings, including the duration of the validity of any remedy, and in the case of a civil claim, these data will be deleted after the expiration of the civil limitation period.

If the data processing is based on consent, personal data will be processed until the consent is withdrawn.


If we want to use your personal data for a new purpose not covered by this Privacy Statement, we will provide you with a new statement explaining all the conditions associated with the new processing before processing. If necessary, we will ask for your consent before starting the new data processing operations.


You may have rights under applicable data protection law:

-          request access to your personal data;

-          request correction of your personal data;

-          request deletion of your personal data;

-          request restriction of processing of your personal data;

-          require data portability;

-          object to the processing of your personal data (including objections to profiling, as well as other rights related to automated decision-making);

-          withdraw consent and lodge a complaint with the Supervisory Authority.

6.1. Right of access

You may be entitled to confirm from us whether personal data relating to you are being processed and, if done, request access to personal data.

6.2. Right to clarification of data

You may have the right to have us correct inaccurate personal data relating to you. Depending on the purposes of processing, you may be entitled to incomplete filling of personal data, including by submitting an additional notification.

6.3. Right to deletion (right to be forgotten)

In certain cases, you may be entitled to require us to erase your personal data and we may be obliged to erase such personal data. In such cases, we will not continue to provide our services to you.

6.4. Right to restrict processing

In certain cases, you may have the right to request from us restriction on the processing of your personal data. In this case, the relevant data will be labelled and we will only be able to process them for certain purposes.

6.5. Right to object and rights related to automated decision making

In certain circumstances, you may have the right to object at any time based on your specific situation against the fact that we process your personal data, including profiling, and we may be obliged to no longer process your personal data.

In addition, if your personal data is processed on the basis of our legal interests, you have the right at any time to object to the processing of your personal data for this purpose.

6.6. Right to data portability

In certain cases, you may be entitled to receive your personal data that you have provided to us in a structured, widely used and machine-readable format (i.e. in digital form) and may be entitled to request that we send such data without delay to another entity if such transmission is technically possible.

6.7. Right to withdraw consent

If any of Your personal data treatment is based on Your consent, if You consent, you may, at any time, without reference to us of the withdrawal reason for the withdrawal of Consent shall not affect the processing of the rule of law, which has taken place on the basis of the consent before its withdrawal.
If you withdraw your consent to the processing of your personal data, we may not be able to provide the services you request in whole or in part.

6.8. Right to complain to the Supervisory Authority

If you consider that your personal data rights have been infringed, you may also contact and lodge a complaint with your local data protection authority, in particular in the member state where you are habitually resident, your place of work or the place where you might be injured.


SIA “ZorG” complies with applicable data protection law obligations:

-          updating personal data;

-          storing and destroying them in a safe way;

-          not collecting or storing excessive amounts of data;

-          protecting personal data against loss, misuse, unauthorised access and disclosure and ensuring appropriate technical measures to protect personal data.

We take appropriate technical and organisational measures in order to provide you with the protection of personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular but not limited to, where the processing involves the transmission of the data over a network, and against all other unlawful forms of processing.


SIA “ZorG” may use the services of various data processors and outsourcing companies in the course of its activities to handle your personal data and process it for specific purposes on behalf of SIA “ZorG” and in accordance with its instructions.

Data controllers process personal data no longer than the end of the validity and validity of the data processing agreement concluded by them, or as long as they are required by the applicable data storage legislation to retain your data.

We may disclose your personal data to the following third party categories (recipients) for the purposes described below:

-          third party service providers whose services you purchase on our website;

-          credit card companies, payment service providers that process payment requests that you make on our website;

-          third parties who conduct customer surveys on our behalf;

-          other third party service providers we are involved in data processing;

-          third parties, such as legal offices, courts, other bodies or service providers, to ensure the performance or application of any contract concluded with you;

-          public authorities and enforcement bodies, such as police and regulatory authorities, at their request and only in accordance with applicable law or to protect our rights or the security of our customers, personnel and assets.


Your personal data may need to be transmitted outside the European Economic Area to provide you with the service you request, and your personal data may be accessed by data processors and service providers from countries that do not provide the same level of data protection as the European Economic Area. Therefore, SIA “ZorG”, where necessary, to take all actions in relation to the personal data of the beneficiaries is required in order to ensure that the applicable data protection legislation (epl) as defined in the appropriate level of protection for, in particular, in response to the European Commission’s standard contractual clauses, or by the European Commission’s decision, which states that the country, which is sent to the recipient of the data ensures an adequate level of data protection.

If it is not possible to ensure an adequate level of protection of personal data regarding the transfer of data abroad, we will ask for your explicit consent to such transfer of data abroad. Please note that such data transfers may involve certain risks, in particular the risk that third parties may unduly access these data in the recipient country and you may not be able to exercise the rights of the data subject and / or your right to object to actions that may harm your personal data and your right to privacy.


When you use our website, your Internet Browser stores cookies on your device. Please note that if you disable cookies, our website might not function fully in your browser. Our goal is to ensure that our website delivers what its visitors are looking for and provides them with the most up-to-date Marketing Communications. To achieve this goal, we may store and use your data when creating usage profiles for market research, improving our websites and our services, developing services, improving website speed, measuring the success of our advertising campaigns, or adapting services to your needs.

Detailed information about Cookies are available in the Appendix 1 to this Policy.


We send you push notifications of beneficial offers and Special Offers if you have asked us to contact you in this way when applying for such services or if you have provided us with your contact information. We will not contact you electronically for marketing purposes unless you directly agree to this by ticking the relevant checkboxes in the data form where you enter your contact information.


If we make changes to this Privacy Statement, we will publish its updated version on our website zorg.pro.


Website zorg.pro for convenience and informational purposes offers links to other websites. Please note that the owners and operators of these Websites may be other companies and organizations that have different security and privacy policies. SIA “ZorG” does not control or assume responsibility for information, materials, products or services that are contained or accessed through these websites.


SIA “ZorG” is not responsible for using your data by third parties if such use is permitted for their own purposes. In such cases, these third parties are also considered data controllers; you can obtain more information in their privacy policy documents.

This privacy policy is valid from 01.11.2021.












1. Introduction

1.1 What is a ‘cookie’?

‘Cookies’ are small data files, used as unique identifiers. Each cookie is unique to your web browser. A cookie contains anonymous information and is sent from the server of the website you are viewing to your computer or mobile phone. It will be stored on your device and only that server will be able to retrieve or read the contents of that cookie. Sent cookies may be sent back to the website’s servers with updated data as you browse the website.

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by organization which are not the owner of the website you are viewing (‘third party cookies’). For example, they may be set by other websites which run content on the page you are viewing or by a third party analytics company. The website you are visiting may also contain content embedded from other website and these sites may also set their own cookies. A website might use a third party advertising network to deliver targeted advertising. These cookies may also be able to track your browsing across different sites.

There are two types of cookies, described below.


Session cookies

Session cookies are stored only temporarily during a browsing session and are deleted from your device when the browser is closed.


Persistent cookies

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used to identify you from one browsing session to the next, for example, to store your preferences, so that they are remembered for the next visit.


2. How does SIA “ZorG” use cookies?

Our website, zorg.pro, uses cookies. We use cookies to improve your user experience by enabling our website to identify you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). The cookies we use may:

(a)    be strictly necessary to enable you to move around the site or to provide certain basic features; or 

(b)    enhance the functionality of our website by storing your preferences, for example. They record the choices that you’ve made (for example, your username or language selection) and allow us to provide a more personal experience; or

(c)    help us to improve the performance of our website to provide you with a better user experience.

Information supplied by these cookies is anonymous and helps us to understand how our visitors use our website so that we can improve how we present our content to you. These services are generally performed by independent measurement and research companies and so the cookies may be third party cookies.

If we did not use cookies, our website would think that you are a new visitor every time you move to a new page on our website – for example, when you enter your login details and move to another page, it won’t recognize you and it won’t be able to keep you logged in. We also use cookies to enable the advertisers to target their advertising or marketing messages based for example, on your location and/or browsing habits.


We need to use all three categories of cookies (strictly necessary, functionality and performance cookies) to maintain our website’s effectiveness and to provide you with a user friendly website. Therefore, these cookies cannot be disabled independently and by continuing browsing on our website and using our online services you agree that we may place these cookies on your device.

3. What to do if you don’t want cookies to be set

The acceptance of the placement of cookies is voluntary. If you prefer, you may block some or all cookies, or delete cookies that have already been set. You can find full details of how to manage and/or opt-out from cookies on different types of web browser on www.aboutcookies.org.

Here are the steps for deleting cookies from modern web browsers.

How to delete cookies on Google Chrome (Windows)
  1. Open the menu from the top right (three dots)
  2. Click Settings
  3. Click Privacy and security
  4. Click Clear browsing data
  5. Select either Basic or Advanced
  6. Click Clear data
How to delete cookies on Edge (Windows)
  1. Open the Menu (three dots)
  2. Click Settings
  3. Click Privacy and services
  4. Click Choose what to clear at the Clear browsing data
  5. Make your selection
  6. Click Clear now
How to delete cookies on Mozilla Firefox (Windows)
  1. Click the Menu (three lines)
  2. Click Options
  3. Click Privacy & Security
  4. Go to the Cookies and Site Data section
  5. Click Clear Data
How to delete cookies on Opera (Windows)
  1. Click Settings
  2. Click Advanced
  3. Click Privacy & security
  4. Click Clear browsing data
  5. Click Clear data after selecting either Basic or Advanced

4. SIA “ZorG” partners

When you use our partners’ websites, a cookie may be set by the visited website. We do not run these sites and therefore we do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

5. Changes to this cookie policy

We keep this cookie policy under regular review and we retain the right to modify or withdraw the provisions of this cookie policy any time by our unilateral discretion. The modification of this cookie policy can take place in particular if it is necessary due to changes in legislation, practice of the competent authorities, commercial/ customer needs or newly discovered security risks. This cookie policy was last updated on 03.11.2021. If questions or comments arise in relation to this cookie policy, please turn to ushkalov@yandex.ru (email address). This cookie policy is applicable simultaneously with our Privacy Policy.





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